Arkama UAB presents a deeply polarized profile based on driver feedback. One review highlights the company's reliability in customs clearance operations, praising their responsiveness to complex situations and consistent on-time payment practices without requiring reminders. However, three other reviews paint a starkly negative picture, with drivers reporting serious operational and ethical issues. The company allegedly lacks its own vehicle fleet, relying on external resources while managing cargo storage. Multiple drivers report non-payment issues lasting six months or longer, creating severe financial hardship. Accusations include cargo theft during warehouse transfers, defrauding both drivers and freight forwarders, and alleged involvement in contraband activities and vehicle trafficking. Management communication appears inadequate, with no documented resolution mechanisms for payment disputes or operational concerns. The company's legitimacy as a trustworthy logistics partner is heavily questioned by the majority of respondents.
Pros
Reliable partner for customs clearance operations
Quick and responsive problem-solving in complex situations
Consistent on-time payment (for at least some clients)
Professional handling of administrative issues
Cons
Non-payment of drivers and partners lasting 6+ months
Alleged cargo theft during warehouse storage and transfers
No owned truck fleet; operates with external resources
Fraud against drivers and freight forwarders reported
Alleged involvement in contraband and vehicle trafficking
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AI analysis is based on 4+ reviews from various sources.